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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Charley Lough

Charley Lough

October 27, 2024

5  out of  5
rating by Charley Lough
"Always friendly and helpful. Without Julie and Cheryl, you'd suffer. 😉"
Profile photo of Richard Wilson

Richard Wilson

July 8, 2024

5  out of  5
rating by Richard Wilson
"Brad's office is amazing. No muss, no fuss, just a quick resolution. The rental car was taken care of the day I reported the accident. The pay-out for the loan was quick and the remaining balance was in my account in no time so I could pursue getting a new car. The entire staff there is friendly and courteous. The only other thing to say would be clone them all!"
We responded:
"Thank you very much for the kind words Richard. I wonder if cloning really is an option. HaHa"
Profile photo of Dan Strayer

Dan Strayer

May 8, 2024

5  out of  5
rating by Dan Strayer
"Brad and his team are always there when we need them. We appreciate their expertise."
We responded:
"Thank you, Dan, for your kind words. We appreciate your business."
Profile photo of Kevin Weller

Kevin Weller

May 7, 2024

5  out of  5
rating by Kevin Weller
"I contacted the office to discuss adding another driver to my auto policies. The administrative staff was very friendly, knowledgeable and helpful with my request. They assisted me by reviewing my policies and recommending changes that would yield the lowest annual premium cost. I was very happy with the outcome. Outstanding customer service! Thank you!"
We responded:
"Thank you Kevin! Great service is what we strive for."
Profile photo of Joan Crow

Joan Crow

April 6, 2024

5  out of  5
rating by Joan Crow
"The staff at our Vermilion office (Brad Schwab) are absolutely the best. They make the whole process go smoothly , they take care of the details. I have no concerns or worries and explain everything! I feel so fortunate that they are there for me. Joan Crow"
We responded:
"Thank you Joan for taking the time to compliment my office. Cheryl, Rebecca, and Julie are definitely an asset to my office."
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wayne miner

February 21, 2024

5  out of  5
rating by wayne miner
"They give you the best rates and have great customer service. The staff is excellent to talk and work with."
We responded:
"Thank you Wayne. You always brighten our day!"
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Lynn Miller

February 18, 2024

4  out of  5
rating by Lynn Miller
"Very helpful and knowledgeable"
We responded:
"Thank you Lynn. We're here to help!"
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jon komarek

February 2, 2024

5  out of  5
rating by jon komarek
"The best for 20+ years."
We responded:
"Thank you, Jon, for your kind words. Here's to another 20+ years! "
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Gin Ginny

January 5, 2024

5  out of  5
rating by Gin Ginny
"Been with State Farm since 1958. Always had great service. I’ve always had great service with Julie Rolfe. She is friendly and responsive. She always follows up. Very helpful."
We responded:
"Thank you for the kind words. Yes, Julie is very friendly and responsive and prides herself on excellent customer service."
Profile photo of Katie Gregory

Katie Gregory

September 26, 2023

5  out of  5
rating by Katie Gregory
"Brad Schwab and his agents are always super helpful and knowledgeable! I have been a customer for years and extremely happy with their service!"
We responded:
"Thank you Katie for the kind words."
Profile photo of Cindy N.

Cindy N.

August 1, 2023

5  out of  5
rating by Cindy N.
"Brad and his team have been amazing. They answer questions and find answers for us to ease our concerns!! Great service and great team!"
We responded:
"Thank you Cindy. I appreciate your words and support more and more."
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Richard peters

July 1, 2023

5  out of  5
rating by Richard peters
"They worked with me very quickly :)"
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Jim Yandell

April 25, 2023

1  out of  5
rating by Jim Yandell
"This is what SF did to us. We had a home fire and were referred to the worst construction company in the area. They have a horrible reputation but are dirt cheap. SF paid out by their ridiculously low estimate. Seven months later, nothing had been done and they would not talk to us about the work. We got a real company that came out the estimate was 7000 dollars more, but SF refused to pay since the clown company was cheaper. Fortunately, the new company did a quality job and SF is happy for the ripoff they pulled on us."
We responded:
"Hello Jim. I’m sorry you had a frustrating experience. I can’t find you in our records as one of our customers. Please feel free to call us at 440-967-3186. "
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Derrick Cunningham

November 17, 2022

5  out of  5
rating by Derrick Cunningham
"I have been with the Brad Schwab "family" for 38 years (with a 6 yr. break while serving in the military) and cannot think of a negative experience. They are professional, while making you feel like a neighbor (couldn't resist). I couldn't imagine being with anyone else."
We responded:
"Thank you for your service Derrick and thank you for the kind words. "
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scott law

November 14, 2022

5  out of  5
rating by scott law
"Fantastic agent to work with. Whole crew is very polite and knowledgeable."
We responded:
"Thank you Scott!"
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Ron H

October 28, 2022

5  out of  5
rating by Ron H
"Even though we moved years ago, we still call Cheryl occasionally for questions. She is always very helpful. Too bad she doesn't work for our agent."
Profile photo of Cassandra Lettenberger-Klein

Cassandra Lettenberger-Klein

October 27, 2022

5  out of  5
rating by Cassandra Lettenberger-Klein
"I’ve been a client for years and have always appreciated how professional and responsive Cheryl is to my changing needs. She is knowledgeable and very personable!"
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HENRY Boepple

October 21, 2022

5  out of  5
rating by HENRY Boepple
"I am a life long State Farm customer and over the years when I would think about switching companies to try to save money I would think of the AWESOME service that Cheryl Sopko has provided to me and I wouldn't even shop around... Cheryl is the backbone of that agency, Brad is lucky to have Cheryl Sopko on his staff"
We responded:
"You are absolutely right Henry! Other auto insurance companies cannot compare to the customer service that you get with Cheryl."
Profile photo of Megan Sopko

Megan Sopko

October 18, 2022

5  out of  5
rating by Megan Sopko
"Always an easy process when calling the office! I always talk to Cheryl about any claims. She is very helpful & goes above and beyond!"
We responded:
"You are right Megan-Cheryl does great with our claim follow up system and helping people recover from the unexpected."
Profile photo of David Duggan

David Duggan

October 18, 2022

5  out of  5
rating by David Duggan
"I have worked with Cheryl at this office for almost 10 years now, they insure my home, cars, life, and other belongings. She has been nothing but professional, prompt, and friendly through the whole process. Insurance is a very foreign concept to me, but she made it easy to understand and provides me with exactly what I need in any situation. She is fantastic to work with and I wouldn't look anywhere else for my insurance needs."
We responded:
"We thank you for trusting us with your home insurance, car insurance, and life insurance. You described Cheryl to a T."
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Michelle H

October 16, 2022

5  out of  5
rating by Michelle H
"Cheryl is very helpful any time I call. She is extremely knowledgeable about home and auto policies, and recommends what is best for my situation. I know I’m in good hands whenever she is taking care of my insurance needs."
We responded:
"You are spot on with Cheryl. She is very knowledgeable with home insurance and auto insurance. Thank you."
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Kat Kroll

October 14, 2022

5  out of  5
rating by Kat Kroll
"We Love the Brad Schwab Insurance Agency!!! Cheryl is Awesome!! She went above and beyond to make our First claim with the body shop go sooper smooth."
We responded:
"Helping people recover from the unexpected is not just a cute slogan, it's what Cheryl believes in."
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James

October 13, 2022

5  out of  5
rating by James
"Wonderful staff, always provides excellent service"
We responded:
"Thank you James. Rebecca certainly is excellent."
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Tony Sopko

October 13, 2022

5  out of  5
rating by Tony Sopko
"I work with Cheryl every time I call. Always cheerful and happy to help. I can sometimes be a pain when asking for multiple quotes on cars that I will likely never buy, and she always takes it in stride. I highly recommend using this agency specifically when working with Cheryl since she answers all of my questions thoroughly and with a smile."
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Valerie W

October 13, 2022

5  out of  5
rating by Valerie W
"This State Farm branch offers quality, competent service provided by knowledgeable and caring staff. Most of my interactions are with Rebecca, and she goes out of her way to make sure things are going smoothly!"
We responded:
"You are right Valerie. Rebecca is very knowledgeable and caring and really does put your needs first."