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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lori Ozmun

Lori Ozmun

March 18, 2025

5  out of  5
rating by Lori Ozmun
"My claim was handled very quickly with very good communication thorough out the process."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Duane Byrne

December 19, 2024

5  out of  5
rating by Duane Byrne
"This agency has been very easy to work with. I recntly filed a claim for storm damage and Julie checked in on our progress every week until everything was settled State Farm rates were much lower than my previous company. The agency also sponsors Operation Christmas Joy each year that benefits local residents with food for families and toys for children."
We responded:
"Thank you for reviewing our State Farm office! We follow up on claims as part of our promise to help you recover from the unexpected. Yes, I am proud to be a part of Operation Christmas Joy as we deliver food and gifts to families in need in our amazing town of Vermilion. Thank you for noticing, Duane."
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Richard Wilson

July 8, 2024

5  out of  5
rating by Richard Wilson
"Brad's office is amazing. No muss, no fuss, just a quick resolution. The rental car was taken care of the day I reported the accident. The pay-out for the loan was quick and the remaining balance was in my account in no time so I could pursue getting a new car. The entire staff there is friendly and courteous. The only other thing to say would be clone them all!"
We responded:
"Thank you very much for the kind words Richard. I wonder if cloning really is an option. HaHa"
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Kevin Weller

May 7, 2024

5  out of  5
rating by Kevin Weller
"I contacted the office to discuss adding another driver to my auto policies. The administrative staff was very friendly, knowledgeable and helpful with my request. They assisted me by reviewing my policies and recommending changes that would yield the lowest annual premium cost. I was very happy with the outcome. Outstanding customer service! Thank you!"
We responded:
"Thank you Kevin! Great service is what we strive for."
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wayne miner

February 21, 2024

5  out of  5
rating by wayne miner
"They give you the best rates and have great customer service. The staff is excellent to talk and work with."
We responded:
"Thank you Wayne. You always brighten our day!"
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jon komarek

February 2, 2024

5  out of  5
rating by jon komarek
"The best for 20+ years."
We responded:
"Thank you, Jon, for your kind words. Here's to another 20+ years! "
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Katie Gregory

September 26, 2023

5  out of  5
rating by Katie Gregory
"Brad Schwab and his agents are always super helpful and knowledgeable! I have been a customer for years and extremely happy with their service!"
We responded:
"Thank you Katie for the kind words."
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Richard peters

July 1, 2023

5  out of  5
rating by Richard peters
"They worked with me very quickly :)"
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Derrick Cunningham

November 17, 2022

5  out of  5
rating by Derrick Cunningham
"I have been with the Brad Schwab "family" for 38 years (with a 6 yr. break while serving in the military) and cannot think of a negative experience. They are professional, while making you feel like a neighbor (couldn't resist). I couldn't imagine being with anyone else."
We responded:
"Thank you for your service Derrick and thank you for the kind words. "
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scott law

November 14, 2022

5  out of  5
rating by scott law
"Fantastic agent to work with. Whole crew is very polite and knowledgeable."
We responded:
"Thank you Scott!"
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Cassandra Lettenberger-Klein

October 27, 2022

5  out of  5
rating by Cassandra Lettenberger-Klein
"I’ve been a client for years and have always appreciated how professional and responsive Cheryl is to my changing needs. She is knowledgeable and very personable!"
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Megan Sopko

October 18, 2022

5  out of  5
rating by Megan Sopko
"Always an easy process when calling the office! I always talk to Cheryl about any claims. She is very helpful & goes above and beyond!"
We responded:
"You are right Megan-Cheryl does great with our claim follow up system and helping people recover from the unexpected."
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Michelle H

October 16, 2022

5  out of  5
rating by Michelle H
"Cheryl is very helpful any time I call. She is extremely knowledgeable about home and auto policies, and recommends what is best for my situation. I know I’m in good hands whenever she is taking care of my insurance needs."
We responded:
"You are spot on with Cheryl. She is very knowledgeable with home insurance and auto insurance. Thank you."